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Worcestershire Key Documents
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Patient Experience Key Documents

Please note that the key documents are not designed to be printed, but to be viewed on-line.  This is to ensure that the correct and most up to date version is being used.  If, in exceptional circumstances, you need to print a copy, please note that the information will only be valid for 24 hours and should be read in conjunction with the Key Document Supporting Information and/or Key Document intranet page, which will provide approval and review information.

Using the Key Document page

Policy for trust volunteers

Review date - 4th December 2020

This is the most current document and should be used until a revised version is in place

Access and Delivery of Interpreting Services

Review date - 4th December  2020 

This is the most current document and should be used until a revised version is in place

Complaints and PALS policy and procedure

Review date - 4th December 2020

This is the most current document and should be used until a revised version is in place

Carers Policy

Review date – 6th August 2022

This is the most current document and should be used until a revised version is in place

Open Visiting Policy

Review Date – 17th April 2021

This is the most current document and should be used until a revised version is in place

Policy for Supporting People with Disabilities when Accessing Acute Hospital Services

Review Date – 4th December 2020

This is the most current document and should be used until a revised version is in place

Page last updated: 26 June 2020